WHEN YOU NEED TO CALL A DOCTOR URGENTLY

Ring 999 if it is a life threatening emergency , e.g. if you are the patient has suffered a major accident or trauma, has severe chest pains, severe shortness of breath, loss of consciousness, severe bleeding or signs of stroke, even of the surgery is open.

After 6:30pm and before 8:00am, Monday to Friday, weekends and public holidays our answerphone will direct you to out of hours services.

On Thursday afternoon,  we are closed between 1.00pm to 6.30pm, an out of hours service is provided by Badger Medical Services who can be contacted on 0300 555 999.

If you have a non-critical medical condition, you should telephone NHS111 on 111.

NHS111

NHS111 is the new three-digit telephone service that's been introduced to improve access to NHS urgent care services. Patients can use this number when they need medical help or advice and it's not urgent enough to call 999. NHS 111 operates a 24-hour nurse advice and health information service, providing confidential information on:

• What to do if you or your family are feeling ill;
• Particular health conditions;
• Local healthcare services, such as doctors, dentists or late night opening pharmacies.
• Self help and support organisations
• Dial 111 from any phone

You can also obtain 24 hour general medical advice by telephoning NHS 111 or by visiting the NHS 111 website.

Out Of Hours Clinics - Walk-Centre

Opening times 9am to 8.30pm Monday to Sunday
(open bank holidays and weekends except Christmas Day)

Washwood Heath Urgent Care Centre
Washwood Heath Health and Wellbeing Centre
Clodeshall Road
Saltley B8 3SN
Tel: 0121 322 4310

Bereavement

In the unfortunate event that a person has passed away, there are a few things that must be done in the first few days;

Notify your Surgery of the death

Medical certificate would then need to be issued by either by your GP, hospital doctor or coroner

Register the death ideally within five days. You will then receive the necessary documents for the funeral.

Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner, the coroner must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the gov.uk website that will guide you through the process.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who is a member of one of the following:
National Association of Funeral Directors
Society of Allied and Independent Funeral Directors
These organisations have codes of practice – they must give you a price list when asked.
Some local councils run their own British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

– Funeral director fees
– Things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
– Local authority burial or cremation fees

-Funeral directors may list all these costs in their quotes.

Way Widowed & Young

WAY is the only national charity in the UK for people aged 50 or under when their partner died. It’s a peer-to-peer support group operating with a network of volunteers who have been bereaved at a young age themselves, so they understand exactly what other members are going through.

Website
www.widowedandyoung.org.uk