If you are a patient aged 16 years or over, you can now book a routine 10 minute appointment with
your GP using our internet booking service. Once registered for the internet service you can also order
repeat prescription items.
If you haven't registered yet you will need to visit our reception desk to sign up for the service. You
will need to do this yourself in person and bring with you some form of ID such as photo driving licence or
passport.
You can register online by clicking the link below, but you will still need to come into the surgery with a
form of ID to be able to complete the process and use the service.
Click below use, or to register to use, the online service.
You can also use our Online Triage Service, available to all patients, to request an
appointment.
Booked via Reception
Patients are free to book with the Practitioner of their choice. For pre-bookable appointments some
appointments are available up to 2 weeks in advance. Patients are expected to keep their appointments.
Please note one appointment is for one person. For Emergency appointments reception have to discuss with the
doctor so they may ask for brief description of what the emergency is. If you do not wish to discuss it then
arrangements will be made for the doctor to speak to you about the problem. The doctors work as a team so you
are free to see any doctor. However you are advised that for persisting problems to see the same doctor.
Emergency appointments are not for routine medical problems, repeat prescriptions or fit to work notes etc.
Telephone/Video Consultations
Many health issues can be addressed effectively via telephone consultation, which can be useful for people
who work, repeat prescriptions, fit for work notes or general health advice.
The Practice now has a facilty to conduct Video consultations. The video consultation is set up during a
prebooked appointment.
Home Visits
GP home visits are only made to housebound patients.
To discuss a Home Visit please leave a message with Reception in the morning before 1030am & provide as
much information as possible in order for GP allocate priority. The Doctor will then ring later to discuss
& make suitable arrangements Please be aware that home visits are less efficient that visit to the surgery
& the GP may have less information & equipment to hand.
Appointments for Under 5
The Practice will see (either remotely) or face to face assesses & arrange appropriate care for all
patients under the age of 5yrs on the day they ring. The patient may not necessarily have to see the GP &
may be directed to other appropriate clinical services.
Cancelling appointments
Please give as much notice as possible cancel appointment.
The practice manager regularly reviews the number of missed appointments and may contact you if the partners
are wasting the missions to failing to attend appointments.
