Coronavirus (COVID-19)

Coronavirus (COVID-19) changes to accessing our practice:

To protect patients and staff:

Telephone Triage Service

(has replaced face to face consultations)

PLEASE ONLY ATTEND THE SURGERY IF ADVISED BY THE GP

Same Day GP Telephone Service

• In line with current NHS recommendations for General Practice during this coronavirus (COVID-19) outbreak Naseby Medical Centre will be operating a “telephone triage service” for all GP and Nurse appointments.
• If there are staff shortages or excess phone calls patients may be asked to phone back the next day.
• The majority of our appointments will be telephone and/or video consultations.
• Only if needed and safe will you be asked to attend the surgery after a GP telephone triage call.
• If you are seen at the surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.
• Phlebotomy appointments are still available following a GP telephone triage call but only if you have no coronavirus symptoms.
• Increased telephone and/or video consultations will be also used for Long Term Conditions (such as diabetes, COPD and asthma)
• The practice will continue to have processes to ensure childhood immunisation and other essential care continues.
• You cannot use our online service to book appointments but you can use it to order repeat prescriptions.

Coronavirus Updates

FOR ALL PATIENTS / VISITORS COMING TO THE SURGERY

We wish to inform everyone that from 15th June 2020 it is recommended that anyone coming into the practice should wear a face covering. Social distancing is still essential. However, face coverings are an added precaution.

Public Health England has provided guidance on face coverings and how to make them.

Advice for parents during coronavirus - the Royal College of Paediatrics and Child Health have put together some useful advice for parents during coronavirus

Before your appointment to the surgery please refer to the latest NHS advice on coronavirus

COVID-19 SELF TRACKER

A new App designed by doctors and scientists at King's College London, Guys and St Thomas’ Hospitals working in partnership with ZOE Global Ltd (a health science company) can be used to study the symptoms of the virus and track how it spreads.

Take 1-minute to self-report daily, even if you are well

Help our scientists identify:

• High-risk areas in the UK.
• Who is most at risk, by better understanding symptoms linked to underlying health conditions.
• How fast the virus is spreading in your area.

For further information visit COVID Symptom Study

Coronavirus (COVID-19) and requests for fit notes (Med3) 

Requests for certification of absence from work may fall into five categories: 

• Personally affected – isolating for seven days 
• Personally affected - remaining unwell for over seven days 
• Household member affected – isolating for fourteen days as per government advice  
• At risk group – following government advice  
• Those in full time education

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1. Personally affected – isolating for seven days

​You should self-certify for the first seven days as normal if you are unfit to work. 

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2. Personally affected - remaining unwell for over seven days

If you remain unwell and unfit to work over seven days, advice is to visit www.111.nhs.uk and complete an online self-assessment. You may be asked to call 111 for further advice on the next steps regarding your illness/ fitness to work. 

You do not need to contact your GP.

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3. Household member affected – isolating for fourteen days

As per government advice.

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4. At risk group – following government advice

GPs cannot and are not the gatekeeper of the statutory sick pay system. Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies.

You do not need to contact the GP.

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5. Those in full time education

There is no requirement to issue certification to schools or colleges to confirm absence. These organisations must work with parents and students to ensure that any absence is appropriately recorded, obviating the need for a ‘doctor’s note’.

You do not need to contact your GP.

Employers

As per the current www.gov.uk S13 Guidance for Employers it should be noted that:

By law, medical evidence is not required for the first 7 days of sickness. After 7 days, it is for the employer to determine what evidence they require, if any, from the employee. This does not need to be a fit note (MED3) issued by a GP or any other doctor.

Your employee will be advised to isolate themselves and not to work in contact with other people by NHS 111 or Public Health England if they are a carrier of, or have been in contact with, an infectious or contagious disease, such as Covid-19.

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home due to suspected Covid-19, in accordance with the public health advice being issued by the government.

For the latest information and advice regarding Coronavirus (COVID-19) check online for:

Coronavirus (COVID-19) Birmingham City Council Community Support

Emergency community response hub

Coronavirus: COVID-19 Scams

Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection

NHS advice on Coronavirus (COVID-19)

Travel advice: coronavirus (COVID-19)

Government advice on Coronavirus (COVID-19)

Every Mind Matters - Looking after your Mental Health

If you are concerned that you may have Coronavirus, or may have come into contact with someone who has, the NHS 111 online service has created Coronavirus pages that tell what you should do based on your particular circumstances.  Please do not visit the surgery until you have contacted NHS 111.