We hope you will benefit from a user friendly layout and information about our healthcare services. You can also find out when we are open and what to do when we are not, all from the comfort of your own home.
The practice normally agrees to accept all patients requesting to join its list.
We do not discriminate on grounds of age, race, gender, sexual orientation, apperance, social class, religion, disability or medical condition.
Please help us by getting the right care in the right place by:
-Searching https://www.nhs.uk/ for self-help advice on common symptoms and a guide to local services and opening times
-Visiting your local pharmacy first to help treat minor illnesses.
Many can now provide consultations without an appointment and prescribe medicines previously only available from your GP
-Calling the GP Practice for routine or urgent care during normal opening hours
-Contacting your dentist for dental problems or an optician for eye problems
-Calling 111, day or night, for minor injuries advice and treatment or for urgent care when your GP or dental practice is closed
-Dialling 999 or attend A+E ONLY in a critical emergency
Coronavirus (COVID-19) Birmingham City Council Community Support
Emergency community response hub
Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
NHS advice on Coronavirus (COVID-19)
Travel advice: coronavirus (COVID-19)
Government advice on Coronavirus (COVID-19)
Every Mind Matters - Looking after your Mental Health
If you are concerned that you may have Coronavirus, or may have come into contact with someone who has, the NHS 111 online service has created Coronavirus pages that tell what you should do based on your particular circumstances. Please do not visit the surgery until you have contacted NHS 111.
Prescriptions should be ordered by phone, post, request at reception and online via The NHS App and please note that we need 2 working days notice to turnaround your repeat requests. Therefore, where possible, please make sure you order your prescription in plenty of time.
If you wish to be seen regarding a minor ailment, you also have the option of attending the nurse-led "walk-in-centre" at Washwood Heath Urgent Care Centre on Clodeshall Road.
Self Certifying and Sick Certificate
If you need advice about sick certificates and self certifying, please visit:
The Government 'Taking Sick Leave' advice website
If you have changed address or telephone number please let the Practice know. It can mean you do not receive screening letter/text message reminder for cancer or cause a delay if the Practice needs to contact you for an urgent matter. Reception staff will periodically ask patients to confirm their contact details for such purposes.
Our current news stories include:
Did you know we have a patient participation group?
The purpose of the PPG group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.
'Choose' Well by choosing the right service. Further details can be found on the Choose Well leaflet. The short video below is all about Choosing the Right Service.
You can now view Allergies and Medications within your medical record, book your next appointment, or order your repeat prescription online using Vision Online. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.
